What is Recruitment Process Outsourcing (Roles And Responsibilities)?


Recruitment Process Outsourcing (RPO) involves the hiring manager shifting the responsibility of seeking potential job candidates to the third-party service provider. It is an initiative taken by the business to outsource the recruitment process in entirety or part to a third-party expert or a service provider to maintain liquidity in the workplace. Now, you must have heard about the term Recruitment Process Outsourcing. But do you understand what the roles and responsibilities that recruiters have to tackle are?

A seasoned recruiter would easily be familiar with the concept of RPO. For those who are not aware of the concept, let's discuss the crucial part of workforce planning and whether your business requires it or not. 

What Is RPO (Recruitment Process Outsourcing)?

Recruitment process outsourcing can be understood as a technical subset of BPO where a business outsources the recruitment process to a third-party service. The third-party acts on behalf of the company to maximize the ROI and efficiency of the hiring process. A recruitment process outsourcing service provider takes up more responsibilities compared to the recruitment firm in the management, design, and results of the recruitment process

How Does Recruitment Process Outsourcing Work?

Recruitment process outsourcing typically starts with an agreement that outlines the scope of the timing, cost, scope, and more for the project. Usually, the HR management staff and RPO service providers meet to discuss or create job descriptions. Then, the RPO team spreads the word about the job opening using its own hiring methodologies. In addition, they tackle the situation with subsequent technology or utilize the client’s techniques and systems. Now, you must understand that social media recruiting is a large part of recruiting process outsourcing.

As the resumes start to arrive, the recruitment process outsourcing service provider evaluates the candidates. And they might circle back to the employer if there are loopholes or mismatched information that might need the job description to be checked. The RPO team will collect the data of candidates and arrange the screening process. And may select deserving candidates through pre-employment assessments if needed. If the recruitment process outsourcing process goes successful, the employer will merely need to interview a number of highly skilled candidates and make a selection. 

Why Is Recruitment Process Outsourcing Important?

Most people consider RPO as a critical program. So, they transfer their recruitment process outsourcing burden to an external party. But do you ever wonder why businesses or enterprises need RPO services for their liquidity survival? If not, you need to understand the reason behind the recruitment process outsourcing requirement in your company. Go through the following points which explain the necessities of RPO services:

  1. Recruitment process outsourcing offloads the hiring responsibility from the HR teams’ shoulders and lets them work on day-to-day tasks. 
  2. You will need a clear mapped strategy, as it prevents misjudged hiring decisions. It will bring more effectiveness and stability to the process. 
  3. RPO joins the company and works as an extension of the internal team. They invest their time and effort just like a member of the organization while onboarding the right people. 
  4. In addition, the roles and responsibilities of recruitment process outsourcing involve talent acquisition strategies that offer businesses an edge over competitors. 

What Are the Common Grounds of RPO Models to Work With?

When it comes to recruitment process outsourcing, it is not a “one-size-fits-all” hiring solution. Based on the requirements of the company, there are various recruitment process outsourcing models. And here are those:

  1. Full Recruitment Process Outsourcing: Full RPO model is a little different, wherein the business outsources all the hiring plans, processes, and judgments to the RPO provider. Here, you will find that the recruitment process outsourcing provider practically functions as an internal recruiting team.
  2. Function-based RPO model: The corporation that opts for this recruitment process outsourcing model allows the hiring of a special division. Or it sometimes outsources the project to a RPO provider. Here, the other hiring requirements are supported by the internal recruitment team. 
  3. On-demand RPO model: In this recruitment process outsourcing model, the enterprise has a sudden and immediate hiring requirement. With RPO providers already in progress with the organization’s methodologies, they are able to fulfill these requirements accurately. And the best part is they are doing it on time, saving them a lot of effort and money.

What Do The Recruitment Process Outsourcing Services Include?

Here are the services that recruitment process outsourcing covers with the above models.

  1. Workforce planning: It's ideal for predicting short- and long-term hiring demands.
  2. Engagement of the hiring manager: Improves communication between a hiring manager and the account management teams.
  3. Strategic sourcing: Strategic sourcing aids in the identification of platforms where high-performing applicants can be found.
  4. Pre-employment screening: Conduct a thorough background investigation on the candidates, including their employment history and other data.
  5. Early careers or graduate recruitment: It can be used to create graduate outreach programs, internships, vacation plans, apprenticeships, and more.
  6. Talent engagement: Talent engagement assists in positioning the organization and its culture in order to attract the best personnel.
  7. Candidate management: Delivers a seamless end-to-end experience, from candidate identification through onboarding.
  8. Recruitment analytics support: This service assists in the development of checklists and processes for measuring and identifying the recruitment process' metrics.
  9. Compliance and risk management: It is required to verify that all recruitment methods and operations are lawful, ethical, and compliant with rules.

Recruitment Process Outsourcing vs. Typical Recruiting

In many ways, an external hiring manager works for a recruitment process outsourcing firm exactly like an internal recruiter. However, you will find some noteworthy differences. Few companies can afford an HR department big enough to support a full-time recruitment team. So, while being a full-time recruiter, they can manage the company’s rotational tasks on a daily basis.

Recruitment process outsourcing firms offer professionals who work as full-time recruiters with deep industry understanding. Moreover, they use it to help and reach hard-to-find candidates. A RPO firm is more likely to know which specific websites or social media platforms can attract deserving candidates. Also, it holds access to the latest trends and tools in recruitment, which in-house HR experts may not be acquainted with. 

What are the Key Stages of Recruitment Process Outsourcing? 

If you are thinking of implementing any of the services mentioned above, there are some factors that recruiters strictly follow:

  1. Apprenticeship: Every stakeholder from the recruitment process outsourcing team and the company will undergo training to make sure the program has peeked to success. Here, the purpose of the training is to train everyone to be on the same page with the updated hiring process, responsibilities, and technology. 
  2. Process Mapping: Based on the responses to the above process, the recruitment process outsourcing provider creates an exhaustive process map. It also identifies all the motions that will be embarked upon by the internal recruitment team, hiring managers, RPO, and HR. This document is perfect as the bible for the hiring teams and can take up about a week to complete. 
  3. Change Management: As new teams start to extend or focus on their responsibilities, there should be a change management plan in order. It will clearly outline how the enterprise should handle the internal messaging and timelines. For smooth onboarding of RPO teams, change management can help to keep order in the place. 
  4. Data Collection: The recruitment process outsourcing implementation manager conveys information on the company’s existing hiring processes. Also, the recruitment process outsourcing service provider conducts a stakeholder analysis. It is the most crucial landmark in implementing recruitment strategies. In addition, data collection for recruitment process outsourcing can take up to three weeks. 

What are the Benefits of Recruitment Process Outsourcing?

The benefits of the recruitment process outsourcing services are mentioned below:

  1. Recruitment process outsourcing is based on the notion of a scalable and adaptable solution, where a company only pays for what they need when they need it.
  2. Reduced hiring time and expense - RPO companies work to stringent deadlines to fulfill the needs of their clients. Furthermore, RPO can provide a minimum of a 30% cost-per-hire decrease in the long run.
  3. RPO providers create and follow stringent hiring standards to guarantee that they hire people that fit the organization's goals not just on paper but in practice as well.
  4. RPO providers assess, analyze, and emphasize the insights from each stage of the process in order to enable better decision-making.


With its increasing popularity, recruitment process outsourcing is quickly changing all other models of recruitment to offer a more holistic workplace. Suppose the recruitment process outsourcing provider and the company work hand-in-hand. In that case, there is a chance to create a win-win situation for employers, HR, managers, candidates, and the company. A recruitment process outsourcing company holds importance to hiring a potential candidate without you worrying about completing the other tasks. Here, at E Global Soft Solutions, we offer services to ease your recruitment program. Let us help you acquaint you with the best candidate fit for the required role through our talent acquisition process.

There might be several reasons why an enterprise wants to partner with a recruitment process outsourcing firm. However, usually, the reasons are either strategic or tactical. A company, for instance, could approach a recruitment process outsourcing service. Sometimes, the reason behind it is that the internal team is not up to the mark or task. And there may be a case for changing the talent acquisition process of in-house management.

Not necessarily. While the recruitment process outsourcing team finds you a deserving candidate, the in-house team can handle the day-to-day tasks. It depends on the leadership if the recruitment requires downsizing or restructuring. However, they both can divide the tasks to handle the firm’s other essential HR functions up to the mark.

Advertising, warehouse, office cleaning, and website development are the best examples of the recruitment process outsourcing services. Most business owners transmit authority to outsourced specialists when it comes to recruitment, maintenance, or bookkeeping.